Effective People Management

WHO SHOULD ATTEND?

Managers, Team Leaders and HR professionals who are responsible for managing people.

WHAT WILL THIS COURSE HELP YOU TO DO?:

• Understand the importance of the role of the Manager in the performance of your organisation.
• Know what effective people managers need to be good at - the skills, knowledge and behaviours required in the role.
• Understand how to build better working relationships with members of your team.
• Gain a good understanding of the challenges facing you in managing people and how best to overcome them.
• Provide you with a set of tools and models to use in managing people

KEY LEARNING POINTS:

• The link between the people manager and the performance of the organisation
• The related activities of people management
• The knowledge, skills and behaviours of effective people managers
• Aspects of emotional intelligence and how to build effective relationships
• The importance of communication, including the ability to give constructive feedback
• Dealing with difficult people
• Improving your approach to managing people

ABOUT THE TRAINER:

Andrea Ryland is a highly effective trainer and coach.  She has many years experience as a people manager and has helped numerous clients improve their approach to performance management. She is a Fellow of the Chartered Institute of Personnel and Development.

DATES:

Click to book online or contact the Training Team

25 March 2010

GWE Business West, Leigh Court, Abbots Leigh, Bristol BS8 3RA

TIME:

09.30 - 4.30

All prices exclude VAT.

Prices include all course materials, refreshments & a buffet lunch.