How to book this course:

Online: See course dates 

Email: training or complete a Booking Form

Call: 01275 370 761

 

Negotiation & Influencing Skills

Learn how to use a range of powerful tools and techniques for negotiating a successful outcome in any situation that requires your influence.

WHO SHOULD ATTEND?

Anyone who wants to develop their ability to negotiate a successful outcome through conference meetings or telephone calls with individuals or groups.

KEY LEARNING POINTS:

The 5-step structure:

  • Preparation  Strengths and weaknesses, bargaining options and outcomes
  • Opening  Building Rapport, Buying and Selling Styles
  • Middle  Tools and Techniques in Practice
  • End  Win Win
  • Close  Confirmation and Delivery

ABOUT THE TRAINER:

Iain Francis has worked extensively in the private and public sectors.  Current clients include Wessex Water, Arriva Trains, DAS Legal Expenses Insurance Company, South Gloucestershire Council and the ACCA.

DATES:

Click date below to book online or contact the Training Team

20 March 09

9 Jul 09

1 Dec 09

30 Mar 10

PRICES:

Non-members & Subscribers: £275* or Full members: £240*

VENUE: 

GWE Business West, Leigh Court, Abbots Leigh, Bristol BS8 3RA

TIME:

09.30 - 4.30

* All prices exclude VAT

Prices include all course materials, refreshments & a buffet lunch